| About |
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Asset Management Network Limited (AMN) is a Wellington
based company providing national coverage to a range of customers
across New Zealand for glass and glazing services. Our initial client was IAG New
Zealand Limited, New Zealand’s largest insurance company
which trades under the State and NZI Brands. We also have agreements with Crombie Lockwood, Rothbury, GSB Supplycorp and McLarens Young Loss Adjustors.With our sister Company Novus CMS we also provide building glass services to AAI, Tower and Lumley Business Services. Non insurance customers include GSB Supplycorp members and Leading Edge Communications. |
| Key benefits |
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| AMN’s philosophy is to utilise local supplier
expertise and loyalty, whilst maximising the benefits of pricing
and service delivery arrangements nationwide. We have adopted and adapted
solutions working with our technology partners to enable us
to manage this process efficiently. |
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We pride ourselves in offering
a top quality nationwide solution to all of our clients’ requirements. |
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| Whilst AMN is predominately employed in the glazing sector,
our process design is such that the solutions could be rapidly applied
to other trade service applications for a variety of customers. |
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| For more information or to discuss your solution requirements
with AMN please contact Matt Kingi or Rex Moller on 0800 221 331. |
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| Quality Service |
| In the glazing business safety and security are key
issues for all our clients. As part of our promise of quality, all of
our glaziers are contracted to deliver to New Zealand’s Building Code and relevant national Glazing
standards (NZS4223). All calls logged are dispatched in a timely fashion
using state-of-the-art technology and we provide a 24-hour service,
365 days of the year. Our at hand knowledge means that should any
of our glazier network require assistance, they can contact us directly
for advice, support or referral. |
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| We undertake regular on site audits to ensure our glaziers are delivering the quality and service we expect. |
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| Nationwide Network |
| We have 65 glazing companies contracted to deliver services from 69 locations around the country. We are the largest network of building glass glaziers in New Zealand and in most parts of the country can offer choice in glazing company.. |
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| We have a strong relationship with our network which
is maintained by having clear expectations, easy communication channels
and a commitment to top quality service delivery. Together we have developed a Cooperative company to ensure we are buying products and services at competitive prices and therefore are more cst competitive for our customers. |
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| Reliable and State-of-the-Art Technology |
| We have a number of electronic techniques to communicate with our glaziers which ensures we are all up to date with a particular job. This provides us with options when we need to implement our Business Continuity plan in case of communications, electrical or other failures. |
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| Streamlined Invoicing |
| AMN provides our clients with a single invoice itemising
all jobs completed for the previous period. Our invoice process is
easily customisable to facilitate the special
needs and requirements of each client. This single invoice process
significantly reduces the billing workload for our clients, allowing
them to spend more time focused on their core-business activities. |
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| Reporting requirements are determined individually
with the client and this information is proving valuable in assisting
our clients in determining future pricing structures and identifying
areas requiring further education and training. |
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| We also provide a single point of contact for billing
and pride ourselves on responding promptly and thoroughly to all
enquiries. |
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| One-Stop Service Provider |
| AMN has developed an end to end flat
glass replacement service. With just one contact from our client – whether
it is by data or phone – AMN can coordinate the repair with
the local supplier, 24 x 7, anywhere within New Zealand. |
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| Often building glass breakages happen after hours and for security reasons repairs can't wait till the next day. All of our glazing companies provide us with an after hours service which has proven to be extremely reliable - even on Christmas Day! |
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| We are committed to delivering top-level customer
service every time to ensure complete customer and client satisfaction.
In short we provide a single point of contact for all queries and
take
responsibility from the time the call is logged until the time of
billing, allowing our clients
more time to spend on their own core business activities. |
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