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Customer Feedback
If you have recently had an AMN glazier out to repair your window anywhere in New Zealand then we’d love to hear from you!
By completing a feedback form you are helping to ensure that we continue to raise the level of service that we provide to our customers nationwide.
Obtaining feedback allows us to assess most accurately the level of service being provided. By surveying you, our customer, we can obtain a clearer understanding of your needs and how best to meet them. It is always a joy to deliver positive comments back to our network. On the odd occasion where we may need to address negative feedback, we are able to do so promptly, ensuring that the matter is addressed professionally, and the experience is not repeated for any customer.
It is important to us how you feel about the service you have received from AMN and our national network. Our ultimate goal is to exceed your expectations and so we welcome youe feedback!
Name
Date of Repair
Name of glazing company
 
Did you receive a call from a glazier within
2 hours of lodging your claim?
 
Yes
No
Did the glazier arrive at the agreed time?
 
Yes
 
No
 
If No, what time
mins
Early  
Late  
How satisfied were you with the finished product?
 
Poor
Average
Good
Very Good
Excellent
Was the work carried out professionally?
 
Poor
Average
Good
Very Good
Excellent
How would you rate the overall service you received?
 
Poor
Average
Good
Very Good
Excellent
Would you like to be contacted to discuss further?
 
Yes
No
  If Yes, contact details